FAQ
How to get the power for MDVR? How to get the power if the engine if turned off?
1. The MDVR gets power from vehicle battery.
2. And our MDVR supports ignition (ACC) delay, so that MDVR can still work for a duration (time length configurable) after the engine is switched off.
3. The onboard UPS provides the power supply once the power from vehicle battery is powered off.
What’s the type of MDVR alarm output?
Alarm output could be support 12V@200mA.
What’s the method of modify MDVR parameter?
· Remote control
· Mouse
· CMS software remote modification
· Mobile APP
What’s accessories could be applied in Bus?
Flue sensor, people counter, panic button, RFID, CANbus and Fireproof box etc.
What is HDD and SSD MDVR storage capacity?
There are two different types of Mobile DVR, one is Hard disk drive mobile DVR(HDD MDVR) which can support up to 4 TB storage, the other type is SD card MDVR which can support up to 512GB storage.
Why the MDVR system shows that the hard disk/SD card is not formatted?
Condition 1: The SD card or hard disk is new. You have to format them in MDVR directly.
Condition 2: The hard disk or SD card is damaged. Please change the new ones to try again.
Why MDVR can not detect hard disk or SD card ?
This problem usually is caused by the wrong hard disk/SD card installation or the defective hard disk/SD card .Firstly, please make sure you install the hard disk/SD card correctly. Check whether the connection cable can work well.Secondly, please change another hard disk/SD card to try again.Thirdly, for the hard disk recording MDVR, please change another hard disk case.
What is the SD card specification requirement?
A. Must be industrial level, the material is MLC ( Consumer level’s SD card is cheap and made of TLC material)
B. Class: at least class10 or higher
C. Operation temperature: -25~85℃
D. Forbid using TF card & adapter solution. Some of adapters’ speed is very slow and unstable.
FOV of camera ?
For 1/3’’ CMOS chip-set, f=2.1mm, 140 degree. F=2.8mm,
120 degree. f=3.6mm, 90 degree. F=4mm, 75 degree.
How many types of peripheral devices that MDVR supports?
I/O input: Panic button/switch, Button
I/O output: Buzzer, relay
RS232: RFID, People counter, Fatigue driving, Fuel sensor, etc.
RS485: PTZ camera
Other：Two-way audio
How to upgrade the firmware locally?
Update MDVR with a USB flash drive (without file or software)
1.Copy the update firmware in the root of USB flash drive.
2.Plug the USB flash drive on MDVR.
3.MDVR will detect the firmware on USB flash drive automatically.
4.MDVR will update automatically and restart automatically.
What is the requirement for CMS platform?
Should prepare:
Server PC
2. Static public IP address